Network Intelligence Reports

SmartCo currently delivers 12 different Network Intelligence Reports. We plan to deliver more in the future.

Many of these reports link to a detailed Events Query Report which gives even greater detail to what is happening at a meter and transformer level. Just click on the meter or ICP in the reports described below.

All reports have a default assessment window of the last 7 days of reported data.

These reports are:

TX By Duration: An assessment of Over Voltage Events in the network, aggregated by Distribution Transformer (TX).

• For every meter that is associated with a given Transformer, we assess what percentage of Time in Alarm (TIA) that meter has been in.
• This is then summarised for all meters at a Transformer Level.
• We focus on those Transformers that have meters on average that spent more than 10% in an over voltage state.
• We ignore Transformers that have 2 or less reporting meters connected to them.
• We also show the highest reported voltage and the percentage of meters connected to the Transformer that are reporting over voltage events
• We calculate the severity – which is a factor of the number of meters reporting and the average TIA
• Available in the Digital Mapping Service

TX By Duration Benchmark: An assessment of Over Voltage Events in the network, aggregated by Distribution Transformer (TX) for a specified date.

• This is exactly the same report as ‘TX By Duration’ except that it’s 7 day date range is fixed at a time in the past that you specify to SmartCo. Just request the start date you want the report to cover.
• This report makes it easy to compare the current assessment window with a benchmark in the past.
• If you’ve made changes to your network, comparing the current report and the benchmarking report will allow you to see what impact the changes have made.
• Available in the Digital Mapping Service

Top 10 TX: This report shows the Distribution Transformers that have the highest average Over Voltage events as reported by the meters that are connected to them.

• Measured over the default assessment window.
• Looks at Phase A reports only.
• Provides focus on Transformers that need attention for retapping.

Voltage Affected Meters: An assessment of of Over Voltage Events in the network, reported by Meter.

• For every meter we assess what percentage of Time in Alarm (TIA) that meter has been in.
• We focus on those Meters that spent more than 50% in an over voltage state.
• The TIA Threshold in the report can be adjusted by you. The Digital Mapping Service uses the default 50% which can be adjusted on request.
• We also show the highest reported over voltage, the lowest reported over voltage, and the average of all reported over voltages for each meter that has a high TIA.
• We show which Transformer (tx_site) the meter is connected to.
• Available in the Digital Mapping Service

Event Type by Meter Type: A simple table showing the count of all event reports by Meter Type.

• A report to give you a general sense of the high frequency (and low frequency) events in the network.
• Yes, we plan to provide a plain english explanation of all of the event names in the future.

Tamper Events: An assessment of Tampering Events in the network.

• Our meters can detect when the wiring enclosure is removed or moved
• If this happens it is likely that someone is tampering with the meter
• We ignore events when the report date is the same date as the installation of the meter.
• We count the number of tamper events that occur inside the assessment window.
• Additional information such as the ICP, and the associated retailer is reported to help with resolving the issue.
• Available in the Digital Mapping Service

Export Detected: An assessment of Reverse Energy Events in the network.

• Our meters can detect when a meter is sending Energy into the network.
• We exclude from the analysis any meters which generate events at night.
• The remaining events suggests the existence of Solar generation at the ICP
• We count the number of Reverse Energy events that occurs inside the assessment window.
• Additional information such as the Associated (Upstream) Transformer, the ICP, the Tariff and the associated retailer is also provided to help with resolving the issue.
• Available in the Digital Mapping Service

Likely Broken Neutral 3 Phase: An assessment of 3 phase meters where measured events suggest a broken neutral problem.

• We count all Over Voltage events for all 3 phase meters in the Network on all phases.
• We also count all Under Voltage events at the same time.
• If we see an Over Voltage Event occurring within the same hour as an Under Voltage event, this strongly suggests a neutral problem at the site.
• Our analysis to date shows that this report almost always sees this event correlation happening within seconds of each other.
• We report on 3 phase meters that exhibit this correlation.
• Available in the Digital Mapping Service

LV Events: An assessment of of Under Voltage Events in the network, reported by Meter.

• For every meter we assess what percentage of Time in Alarm (TIA) that meter has been in.
• We also show the lowest reported over voltage, the sum duration in seconds and the number of low voltage events reported.
• We show which Transformer (tx_site) the meter is connected to.
• We don’t report on power outage events (e.g. 0 Volt reports)
• Available in the Digital Mapping Service

Top 15 Voltage Events: A list of the largest voltage events recorded in the network over the assessment window.

• We look at all events on all phases.

Load Control Events: A simple report showing all Load Control events over the assessment window.

• Each Load Control event type is counted and displayed on a per hour basis.

Voltage Alarms > 600 Seconds: A simple report showing event levels over the last 14 days.

• This report shows all Phase A over voltage events that lasted more than 5 minutes.
• The events are then counted per hour.
• The GXP that the meter is connected to is also reported.
• This report gives you a sense of the worst days in the last fortnight by GXP that were seen.

Voltage Alarms > 600 Seconds – Day of the week long term:

• This report analyses the entire data set that SmartCo holds – it is intended that this assessment window is measured in years.
• This report shows all Phase A over voltage events that lasted more than 5 minutes.
• The events are then counted on the day of the week they occurred.
• The GXP that the meter is connected to is also reported.
• This report gives you a sense of the worst day in the network by GXP that exists for Phase A Over Voltage Events